Cookie policy

1. What cookies are

Cookies are small files that a website stores in the user’s browser to remember information about their visit. In this policy, the term “cookie” also includes similar browser storage technologies.

2. Controller

The controller of the website apart-benidorm.es and of the use of cookies is Bantour Sun Spain, S.L. (CIF B54728811), Calle Cuba 8, 03530 La Nucía (Alicante). Contact: reservas@apart-benidorm.es.

3. Cookies used on this website

The website is designed to use as few cookies as possible. The language is determined by the page address, the booking process does not store cookies, and fonts and maps are loaded from our own server.

3.1. Analytics cookies (Google Analytics)

We use Google Analytics 4, a service of Google Ireland Limited / Google LLC, to obtain statistics on visits: which pages are viewed, from what type of device and country, and how the website is used. These cookies are not necessary for the website to function.

• _ga: distinguishes visitors anonymously. Duration: 2 years.
• _ga_YX9430TZG2: maintains the session state on this website. Duration: 2 years.

Google Analytics is not used on the personal page of each booking or in the administration area.

3.2. Technical cookies for the administration area

• ab_admin: session cookie that is only set when logging in to the administration area (/admin), which is reserved for the staff of Bantour Sun Spain, S.L. It does not affect visitors or customers. It is deleted when the session is closed.

4. Third-party cookies

The _ga and _ga_YX9430TZG2 cookies are managed by Google. You can find out how Google processes data in its privacy policy (policies.google.com/privacy). The use of Google Analytics may involve data transfers to the United States, covered by the EU-U.S. Data Privacy Framework.

5. How to disable or delete cookies

You can block or delete cookies in your browser settings:

• Google Chrome: Settings → Privacy and security → Third-party cookies.
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data.
• Safari: Settings → Privacy → Manage Website Data.
• Microsoft Edge: Settings → Cookies and site permissions.

Google also offers a Google Analytics opt-out browser add-on for the most common browsers. If you block analytics cookies, the website will continue to work normally, including booking.

6. Changes to this policy

We will update this policy if the cookies used by the website change. The version in force is always the one published on this page.